Outsourcing of call center projects with the aim of participating in creating occupation for persons with disabilities (PDs) is a valuable and humanitarian action that can play an important role in empowering and improving their economic status. In other words, it means that major companies delegate all or parts of their activities to the call center. This entrustment can be done for a variety of motives including, reducing costs, improving service quality, or focusing on the company’s core activities.

This center with official license taken from Communications Regulatory Authority, along with having a strong telecommunication infrastructure, professional software and hardware equipment, skilled manpower and 6 call center halls with a capacity of 150 operators with disabilities providing market research services, technical support, telephone marketing, measuring customer satisfaction, after-sales support and services, surveys and opinion polls, 24-hour response, information collection and data implementation, monitoring the performance of telephone services, voice-to-text application, taking care of customers and information activities. Companies, organizations and institutions interested in cooperation and work contract can visit this center in person by making an appointment in advance.